As of June 1st, the Thrift Savings Plan (TSP) website launched a new version of My Account, which requires all participants to set up a new login. Since this transition, many participants have experienced confusion with setting up accounts, issues with beneficiary designations no longer appearing, and frustration over long customer service wait times.

In this short video, I will walk you through how to get set up on the new My Account, and how to determine if your Beneficiary information was successfully transferred over to the new site. As always, thank you for your service to the United States Federal Government. Please let us know if we can be of any assistance!